Moose Lake, Minnesota
Not resolved

We bought a spa controller from spa depot. We couldn't get it to come on.

Hired an electrician to check the connection - no problem. Spent two days on and off the phone troubleshooting at the direction of their technical staff. They were helpful. When it turned out the spa controller was defective, spa depot's concern was getting it back - not getting us one that worked.

We are told we will have to wait 10 days to get the replacement. Spa depot makes no effort to make things right even when it is their fault.

Don't do business with spa depot.

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