I bought a $$$ not so cheap spa pack, had it installed by the local pool and spa business. Parts failed in less than a year.
I was told by SPA DEPOT IT WAS UNDER WARRANTY. Needless to say I had to pay for the parts.
(and install) Not much more to say than bogus warranty, I had to send pictures, had gotten approval from one person then a second had said it was not under warranty, which I replayed by asking when I bought it and how long the warranty was for, he said that that was for sales purposes and it does not apply.
Monetary Loss: $293.