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I bought a $$$ not so cheap spa pack, had it installed by the local pool and spa business. Parts failed in less than a year.

I was told by SPA DEPOT IT WAS UNDER WARRANTY. Needless to say I had to pay for the parts.

(and install) Not much more to say than bogus warranty, I had to send pictures, had gotten approval from one person then a second had said it was not under warranty, which I replayed by asking when I bought it and how long the warranty was for, he said that that was for sales purposes and it does not apply.

Monetary Loss: $293.

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Anonymous
#990075

I have had my spa for less then 2 years and broke already. Workmanship on these spa are horrible.

Yes you get what you pay for cheap and they are cheap. Buyers beware.

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